Concierge Returns App
Scroll for
Case Study
Overview
Project
Concierge Returns App
Role
Product Designer
Timeline
2 weeks
In our General Assembly cohort, we started with a project where we had an open-ended conversation to naturally discover insights and identify an opportunity for a new product.
The project initially took shape as a basic wireframe. But I've since returned to it refining and improving upon the design.
Problem
Online shoppers grapple with product discrepancies and cumbersome return procedures, emphasizing the need for a streamlined, frictionless return solution.
Solution
Research
Competitive Landscape
Concept Prototype
Final Prototype
Concierge Returns App
Scroll for
Case Study
Overview
Project
Concierge Returns App
Role
Product Designer
Timeline
2 weeks
In our General Assembly cohort, we started with a project where we had an open-ended conversation to naturally discover insights and identify an opportunity for a new product.
The project initially took shape as a basic wireframe. But I've since returned to it refining and improving upon the design.
Problem
Online shoppers grapple with product discrepancies and cumbersome return procedures, emphasizing the need for a streamlined, frictionless return solution.
Solution
Research
Competitive Landscape
Concept Prototype
Final Prototype
Concierge Returns App
Scroll for
Case Study
Overview
Project
Concierge Returns App
Role
Product Designer
Timeline
2 weeks
In our General Assembly cohort, we started with a project where we had an open-ended conversation to naturally discover insights and identify an opportunity for a new product.
The project initially took shape as a basic wireframe. But I've since returned to it refining and improving upon the design.
Problem
Online shoppers grapple with product discrepancies and cumbersome return procedures, emphasizing the need for a streamlined, frictionless return solution.
Solution
Research
Competitive Landscape
Concept Prototype
Final Prototype